Privacy Policy
August 2020
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This Privacy Policy is designed to provide you with important information about YogaVita’s use of personal data, as required by the EU GDPR.
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Your Personal Data
How Your Personal Data are Being Stored, Used, Shared and Disclosed
YogaVita is hosted by Wix.com.
Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.
For the Wix Privacy Policy click here.
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What Type of Personal Data We Collect
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YogaVita stores the following information about our clients.
Information that you provide during any voluntary or mandatory registration process (such as first and last name, email address, phone number, billing address or credit card information), when you call or email us, or when you use our services.
Information about your class attendance and membership status.
Payment information that you provide to us through Wix or otherwise when you purchase some of our products or services, including credit card data.
Any personal data you may provide via our medical records form.
Your IP Address (will be recorded by our web server when you use our website).
How Your Personal Data May be Used
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YogaVita collects your personal and non-personal information for the following purposes:
To provide and operate our services.
To provide our clients with ongoing customer assistance and technical support.
To be able to contact our clients with general or personalized service-related notices and promotional messages.
To create statistical data and other information to provide and improve our respective services
To comply with any applicable laws and regulations.
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How We Keep Your Personal Data Safe
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We keep all our active clients data secure through our online booking system Wix.com.
We do not have access or visibility of any financial account information that you provide via the Wix.com booking system.
In order to process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
We do not and will not share or sell your data to any third party.
We do not collect data on clients or potential clients from any third parties.
Personal Data and Third Parties
As a YogaVita client you have the right to withdraw consent for YogaVita to hold your personal data by cancelling your membership or contacting us directly at irene@yogavita.co.uk.
We will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
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How We May Communicate With You
We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about YogaVita, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Use of Cookies
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Through our website provider Wix.com, we use cookies and similar technologies to run our website smoothly and effectively and to understand your interaction with our website. For example, cookies allow our website to recognise you and your preferred settings so that you do not need to provide information on subsequent visits to the website.
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For the Wix Cookies Policy click here.
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Newsletters
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If you have actively opted in, you will receive our e-newsletter with special offers, class updates, event invitations and other information. We do our utmost to ensure these updates are relevant and we are mindful to not spam your inbox.
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Photography
Occasionally photos and videos may be taken and used by YogaVita in our promotional material online and offline. We will always ask your consent before taking photos or filming.
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Notification of Changes
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We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here and by email so our clients are always aware of what information we collect, how we use it and under what circumstances we disclose it.
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How to Contact Us
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Please contact YogaVita at irene@yogavita.co.uk at any time if you have any concerns about the use of your data or would like more information regarding our Privacy Policy.